Staraxe.com understands the value of your privacy, and will therefore only use the information you give us to process your order and provide a quick and convenient service to you in the future (in accordance with the Data Protection Act 1998). We do not sell mailing lists to other companies, or divulge any of your personal details to other companies or individuals. All personal details are stored on an off-line server. Payment processing takes place on our secure server provider.

What information do we need to process an order?

For us to process your order, we will need to know your name, e-mail address, delivery address, credit card number and expiry date.

How are your personal details kept secure?

When you type in credit card information onto the staraxe.com website our secure PAYMENT SERVICE PROVIDERS (Paypal, Amazon Payments and Stripe) ensures all details are encrypted at your browser before they are sent to us. While your order is being processed we store your personal details on our in-house servers. Our database is encrypted and the processing servers are not connected to the internet. The servers are physically secured under lock and key.

COPYRIGHT INFORMATION

All content on this site is protected under the UK and international copyright laws. No part of this site may be copied, reproduced, distributed, redistributed, modified displayed or performed without prior written consent by Staraxe.com This site is provided as a shopping resource by Staraxe.com. The site is provided on an “as is” basis. Staraxe.com makes no express or implied warranties of any kind relating to the provision of information or service on or by this site. Staraxe.com will not be liable for any damages of any kind arising from the use or misuse of this site or any of the information contained within it. We reserve the right to make changes to this site, disclaimers, and terms and conditions at any time.

 

Cookies Policy

WHAT ARE COOKIES?

This website uses cookies to collect information.  Cookies are small data files which are placed on your computer or other mobile or handheld device (such as smart ‘phones or ‘tablets’) as you browse this website.  They are used to ‘remember’ when your computer or device accesses this website.  The cookies are essential to the effective operation of our website and to enable to you shop with us online.  Cookies are also used to tailor the products and services offered and advertised to our customers, both on this website and elsewhere.

INFORMATION COLLECTED

Some cookies collect information about browsing and purchasing behavior by people who access this website via the same computer or device.  This includes information about pages viewed, products purchased and the customer journey around a website.  We do not, however, use cookies to collect or record information on users’ name, address or other contact details. Staraxe uses cookies to monitor individual customer browsing and purchasing behavior but third parties are not able to identify customers using cookies.

WHO SETS THE COOKIES?

The cookies stored on your computer or other device when you access this website are set by Staraxe and our suppliers who partner with us to help deliver a high quality website and on-line shopping experience, and other third parties.

Some cookies are set by or on behalf of Staraxe and are necessary to enable customers to a make purchases on our website.

Cookies may also be set by third parties who participate with us in affiliate marketing programmes. None of these third parties collect any personal data from which they would be able to identify individual customers.

WHAT ARE COOKIES USED FOR?

The main purposes for which cookies are used are:-
1. For technical purposes essential to effective operation of website, particularly in relation to on-line transactions.
2. To drive Staraxe marketing, particularly banner advertisements and targeted updates which are explained in more detail elsewhere in the Privacy Policy.
3. To enable Staraxe to collect information about the browsing and shopping habits and activities of customers, including to monitor the success of campaigns, competitions etc.
4. To enable Staraxe to meet its contractual obligations to make payments to third parties when a product is purchased by someone who has visited our website from a site operated by those parties.

HOW DO I DISABLE COOKIES?

If you want to disable cookies you need to change your website browser settings to reject cookies.  How to do this will depend on the browser you use and we provide further detail below on how to disable cookies for the most popular browsers:-

FOR MICROSOFT INTERNET EXPLORER:

1. Choose the menu “tools” then “Internet Options”
2 Click on the “privacy” tab
3 Select the setting the appropriate setting

FOR MOZILLA FIREFOX:

1. Choose the menu “tools” then “Options”
2. Click on the icon “privacy”
3. Find the menu “cookie” and select the relevant options

FOR OPERA 6.0 AND FURTHER:

1. Choose the menu Files”> “Preferences”
2. Privacy

WHAT HAPPENS IF I DISABLE COOKIES?

This depends on which cookies you disable, but in general the site may not operate properly if cookies are switched off.  If you only disable 3rd party cookies you will not be prevented from making purchases on this site.  If you disable all cookies you will be unable to complete a purchase on this site.

SECURITY

We use Internet standard encryption technology (“SSL” or “Secure Socket Layer” technology) to encode personal data that you send to us when placing an order through the Website.

However, please note that whilst we take appropriate technical and organisational measures to safeguard the personal data that you provide to us, no transmission over the Internet can ever be guaranteed secure.  Consequently, please note that we cannot guarantee the security of any personal data that you transfer over the Internet to us.

If you are using a computer or terminal in a public location, we recommend that you always log out and close the website browser when you complete an online session for your security. In addition we recommend that you take the following security measures to enhance your online safety:

Keep your account passwords private. Remember, anybody who knows your password may access your account.

When creating a password, use at least 8 characters. A combination of letters and numbers is best. Do not use dictionary words, your name, email address, or other personal data that can be easily obtained. We also recommend that you frequently change your password.

Avoid using the same password for multiple online accounts.

SPOOF/FALSE EMAILS

We will never ask you to confirm any account or credit card details via email. If you receive an email claiming to be from shopto.net asking you to do so, please ignore it and do not respond.

YOUR RIGHTS

You have the following rights:
The right to ask what personal data that we hold about you at any time, subject to a fee specified by law (currently £10).
The right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you free of charge.
The right to opt out of any marketing communications that we may send you.
If you wish to exercise any of the above rights, please contact us using the contact details specified here.

Email – [email protected]

Postal Address 
Staraxe Ltd 
CEME, Marsh Way, Essex, London, RM13 8EU
UNITED KINGDOM

However, if you wish to unsubscribe from e-mail marketing communications that we send you, you can most easily do this by clicking on the unsubscribe link at the bottom of any e-mail newsletter we have sent to you.

 

THIRD PARTY SITES

This Website contains links to other websites operated by third parties. Please note that this privacy policy applies only to the personal data that we collect through this website and our apps and we cannot be responsible for personal data that third parties may collect, store and use through their website. You should always read the privacy policy of each website you visit carefully.

UPDATES TO THIS POLICY

This privacy policy was last updated in May 2017. Please check back regularly to keep informed of updates to this privacy policy.